Our analysis suggested that pop culture offers not technical solutions but temporary compensation for the current AI limitations. Three specific anime-enabled strategies were illustrated, namely anime characterization, gamification, and idolization. We found their actual experience highlighted how anime elements offset their dissatisfactions caused by AI weakness and the uncanny valley. Through in-depth interviews with 25 users, we revealed their expected experience related to the dual identity of anime otaku and technology geeks alongside social segregation and loneliness.
By converging 3A-artificial intelligence (AI), augmented reality (AR), and anime culture, a new type of non-naturalistic and stylized anthropomorphism has been exercised on the latest hologram social robot-“Hupo.” By combining scopes of human–machine communication and cultural studies, this study investigated how this 3A convergence constructed the user experience of Hupo.
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